Shoreham and Tides change management companies

By Stephanie Racine and Taylor Hartz | Staff Writers

Magellan Development Group is out-sourcing the property management of the two oldest buildings in its portfolio—The Shoreham and The Tides.

The Shoreham, 400 E. South Water St., was the first building in Magellan’s Lakeshore East development in New Eastside and was completed in 2005. The Tides, 360 E. Randolph St., was completed in 2008. Both buildings had been managed by Magellan Property Management until December 12, 2017, when Lincoln Property Company—based in Dallas, Texas—took over management of the two residential buildings.

The Tides building, 360 E. South Water St. is now managed by Lincoln Property Company. Photo
by Stephanie Racine.

Irini Boeder, the assistant Vice President of Marketing for Lincoln Properties confirmed the change. “Lincoln Property Company, the second largest property company in the nation, has been selected as management by the existing ownership group,” Boeder said in December last year.

Staff of the two buildings were notified of the change by supervisors in early November. When the announcement broke, Shoreham and Tides desk and maintenance staff were uncertain if they would retain their jobs. Residents were sent an email right before the holiday season last year, informing them no checks would be taken for the annual staff holiday fund collection due to a change in management companies.

Shoreham resident Norma Alanis said she was upset about the loss of the holiday fund, but she was happy with the overall change. “[Lincoln Property Company]
maintains their properties very well, so I am looking forward to the changes they will make to the common areas” Alanis said.

In the confusion, Shoreham residents submitted a petition in a bid to encourage Lincoln Property Company and Titan Security Group, the company charged with employee management, to keep their beloved doormen on staff.

Doorman Fred Crocker, who worked the first shift on the opening day of the Shoreham 13 years ago, was one of the staff members who had to navigate the change
in management. “Residents went above and beyond. I think the petition worked,”
Crocker said. “I got a phone call from a representative at the new company saying
I’m not losing my job and that nothing is changing.” The phone call came a day after the petition was submitted in December.

James Hatter, a doorman at the Shoreham who manned the second shift on the day the Shoreham opened, said all desk staff now work for Titan Security Group, 616 West Monroe St. Hatter said he had a good first impression of Titan Security, describing it as a big company that runs a tight ship. The longtime doorman said the new management is a big change. “Everyone is a little afraid of change after so long being comfortable,” he said.

Still, Hatter’s goal is to remain optimistic. “I’m trying to keep positive,” he said. “I’m
happy to get the opportunity to stay on. We’re not just getting paid out and let go.”
Magellan Property Management and Titan Security did not respond to requests
for comment.

Leave a Reply

Your email address will not be published. Required fields are marked *