Shopping carts wreak havoc at condos

By Jesse Wright | Staff Writer

The carts keep coming.

And, at the Tides, that’s a problem.

On any given day, New Eastside residents leave as many as 10 to 15 empty Mariano’s shopping carts outside the door of the 360 E. South Water St. apartment building, according to Tides doorman John King.

“They have them all over the place, making the place look cheap,” King said.

King isn’t alone in his criticism. “I’ve seen them accumulated outside our building—it just looks horrible, to be honest,” said Tina Moutzouros, the assistant business manager at the Tides.

Some residents want to take the carts even further. “Sometimes they want to bring the whole cart upstairs as well, which is definitely not acceptable,” she said. “We have our own carts and if they need help they can ask for them.”

Moutzouros said the Tides’ sister building, the Shoreham, has the same problem.

The two buildings sit opposite Mariano’s, separated by Lake Shore East Park, an easy distance on foot. “It’s a convenience for residents,” Moutzouros said. “But if they take them they should be taking them back, which isn’t happening.”

While Mariano’s displays signs asking customers to keep the carts on site, shoppers of the Lakeshore East location seem to ignore the signs. Moutzouros said the Tides does not have a policy explicitly banning carts from the front of the building, but she wants the grocery store to send its employees to collect the carts more often.

Amanda Puck, a spokesperson for Mariano’s, said the store is willing to help out and the store has given phone numbers to all the door people at nearby apartments.

“We love being part of the community and we try to be proactive in getting the carts back to the store,” Puck said. “If anyone needs us to do that, they are welcome to give us a call.”

Puck explained that during slow hours, stores will send employees out to retrieve carts, even the ones left in front of apartments. But Moutzouros said this isn’t happening as often as it needs to.

“Craig, one of our concierges, he has been in contact with one of the managers. He said he was sending somebody from Mariano’s to go around and collect the carts,” she said. “But it doesn’t seem to be happening as often as it should.”

Published August 1, 2018

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