Doorperson Gail Rogers came to the Park Millennium by way of a contract job for a security company ten years ago. Almost immediately, she “fell in love” with her work. When the building’s management expressed a similar albeit professional interest in her a short time later, the native Chicagoan acted on it.
“I was here for a couple of months and Park Millennium hired me,” she says.
Since then, she has seen the location change and improve at a rapid pace.
“The Aqua wasn’t there, the CVS wasn’t there, and the area with the Mariano’s and all that wasn’t there,” she explains. “Now it’s a great location and you’re right at everything.”
According to Rogers, the greatest challenge of the job is a round-the-clock demand for customer service. “With all the people in and out,” she says. “It’s like a revolving door. It’s a very busy building and nothing stands still.”
She handles the responsibilities with a virtue that she feels should come naturally to any good doorperson – patience. “You have to be a people person,” she says. “That’s the bottom line. You have to like talking and being around people, and then it works.”
The perpetually upbeat Rogers shows an instinctive knack for her profession and does not hesitate to express her appreciation for the residents who help make her job easier.
“They are wonderful, very good people,” she says. “I love them very much.”
When Rogers is not tending to the needs of a downtown high-rise condominium, she likes to relax in her south suburban home and pursue her professional education.
“I’m taking a real estate class now,” she explains. “Once I’m done with this I think I’m going to do that on the side.”
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— Daniel Patton, Staff Writer