By Angela Gagnon | Staff Writer
Along Wabash Avenue, between East Washington and East Monroe, sit 350 jewelers.
This two-block stretch of downtown is Jewelers Row, Chicago’s historic diamond district, and it’s easy to get overwhelmed with all the choices. Still, Kailee Swift’s Hamilton Jewelry stands out, her store a cut above the rest.
With her store nestled in the art deco Mallers Building at 5 S. Wabash St., New Eastside resident Swift has been quietly burninishing her reputation—and wowing clients—for decades by custom designing perfectly personal pieces.
Swift has been creating custom jewelry since she opened Hamilton Jewelry in 1997. Despite the Internet bringing a fundamental change in how people shop, Swift has kept with her handmade, traditional approach. It has served her well.
Swift offers a personalized, full-service experience. Due to her location on Jewelers Row, she can easily connect with goldsmiths who work nearby.
“I have more control and can oversee the projects firsthand,” she said. “Also, there is no need to ship jobs or have a messenger as retail stores do. Everything stays right here, which saves time and money.”
The hunt for the perfect piece of jewelry can seem daunting.
“Everyone’s afraid they’re going to be ripped off,” Swift said, “so I want people to trust Hamilton.”
Kevin and Allison Carnahan are longtime clients of Swift’s.
“I first used Kailee for Allison’s engagement ring,” Kevin said. “When I got there, I knew next to nothing about diamonds or bands or how diamonds were set. Kailee was able to explain the different diamond characteristics to help me design the perfect ring.”
“We love working with Kailee,” Allison added. “She is patient and she produces beautiful customized jewelry that you are excited to show off.”
Besides custom designs, Swift can also help with repairs and appraisals and help customers find a specific vintage piece.
Swift loves educating customers on just about everything jewelry-related.
“People come in so nervous,” she said, “I try to keep them at ease, provide tons of education and help them relax.”
In addition to serving her regulars, Swift is a familiar face at holiday shows, trunk shows and charity events.
“I love to give back, and [fundraising] is something that I hold close to my heart,” she said.
“We pride ourselves on quality, exceptional value and service over a lifetime,” Swift said.
Visit the store online at hamiltonjewelryinc.com
5 S. Wabash, Suite 1310