John King, the December Doorperson of the Month for the New Eastside

By Elizabeth Czapski | Staff Writer

 

John King is a doorman at The Tides at Lakeshore East at 350 E. South Water St. – a job he worked his way up to earn. After working for a year as an overnight janitor at 400 E. South Water St., King applied to be a doorman at The Tides and was accepted, he said. That was nine years ago.

Since then, he has dedicated his career to the Tides –dealing with movers and deliveries each day, as well as greeting every resident who comes in the door.

“It makes a difference that they have a nice greeting in the morning and a pleasant smile, and I try to do that every morning,” he said.

King, 52, said the main reason he likes is job is the people he meets, especially the children in the building. He enjoys “just seeing them and how their lives are evolving, people that have children and watching them grow up, and just meeting so many people from so many different parts of the world is exciting as well.” he said.

King said The Tides has many “very nice” long-time residents and that he likes knowing that the families there feel like they can depend on him to take care of them. He’s successful, he said, because he’s a people person.

“You have to love people, and you have to love helping people, and I think that is what makes me good at my job,” he said.

His advice for aspiring hospitality workers is simple: have patience and kindness. He said sometimes people can be temperamental and it’s important to know how to deal with that as well as understand “sometimes people react differently when they’re in a situation that is unfamiliar to them,” he said.

“You have to be able to adapt, and that takes patience, and it’s always being kind. No matter what’s going on, you have to be kind because that can temper a lot of situations, and it can really calm a situation down and get the results that you need at that moment,” King said.

King said that when he’s not at work, he serves as a Christian minister teaching people the Bible.

 

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

New Eastside Doorperson of the Month: John Echevarria transforms a condo into a home

John Echevarria transforms a condo into a home. Courtesy photo

By Jesse Wright, Staff Writer

 

John Echevarria, doorperson at the 340 E. Randolph St. Condos, is a people person.

He would have to be —  he’s been at the Randolph St. residence since April 2010, and has been a  doorman for more than a decade.

“The 340 condos are, by far, the best condos I’ve ever been in,” Echevarria said. “The staff, the residents and my boss in particular, she is such a great leader. I’ve learned quite a bit from her in the five or six years she’s been at the building. My growth has [been] multiplied in the powers of ten. My knowledge has exponentially gone up since she’s been here.”

Echevarria said the most important thing he’s learned is leadership skills. He hopes to continue in the service industry as a leader and he is learning how to do that on the job. His role there is nothing short of professional development.

“I’ve learned a lot of leadership qualities,” Echevarria said. “I’m the head doorman here and my boss, she’s showed me how to be a leader, how to train the staff to better themselves and how to provide better customer service for the residents. My ultimate goal is to go into management and she’s given me a lot of management tasks. All of that has helped me prepare to go into management.”

The job-training aside, Echevarria said he residents who motivate him to go to work each day – this love for human interaction is what got Echevarria nominated for Doorperson of the Month and why he excels at his job.

“You have to be customer-service oriented,” he said. “You need to love working with people. You want to be customer- and security-oriented. You want to feel, when you come to work, that it’s also your home.”

A good doorperson has to treat the resident families like part of his or her own family and the property as an extension of the doorperson’s own residence, Echevarria explained. A good doorperson can’t let in just anyone, but they can’t act like a bouncer, either.

“You want to screen people who come in, politely,” Echevarria said. “Your job is to know how to treat this like it’s your home.”

Residents, he said, notice this and it makes them feel more at home in the condo.

“When you have confidence in your door staff, that makes your living environment that much more enjoyable,” Echevarria said.

As Echevarria makes the condos more of a home and treats residents like family, they, too, get to know him and make him almost a part of their family.

As a doorperson, Echevarria watches children grow up and families get larger — and he loves it.

“A lot of these residents have watched me grow and become a father,” Echevarria said. He became a father in 2013 and now has two daughters.

Between being a service industry professional, a husband and the father of two girls, Echevarria said he’s got his hands full of families.

“I’ve got two girls now,” he said. “One’s going to be 5 and one’s going to be a year and I have a beautiful, wonderful wife who takes care of the kids when I am at work. I get a few date nights here and there, but it’s all about work and family right now.”

 

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

Doorperson of the Month: Adam Traore, Lake Point Tower

To commemorate our new Streeterville paper, this month our Doorperson of the Month hails from Streeterville.

By Jesse Wright | Staff Writer

Published September 4, 2018

Adam Traore has worked at the residential high-rise, Lake Point Tower, 505 N. Lakeshore Dr. for more than two years. The person who nominated Traore complimented his passion for his job, and said he is “energetic, friendly, enthusiastic, helpful and he always greets you with a smile.”

Traore said he appreciates and is thankful for the nomination.

“I like helping the people, when people come in and they need information to go to a restaurant. I am very happy to help them to find a restaurant or give them information about the beaches,” he said. “And the residents really take care of me and that helps me do my job.”

Traore said he previously worked as a hotel security guard, and then found his way to working the door.

Traore works the afternoon and evening shift, from 3 p.m. to 11 p.m. He said most of the job is helping people, whether they are residents or outsiders.

“Most of the day people come in and they ask to see their friends and family in the building, and so you make phone calls and they go up,” Traore said. “Or the residents come in from work and they have groceries and you help them take it upstairs.”

Traore said he would recommend the job to someone who is outgoing and a people person.

“I would tell them and go ahead and become a doorman,” Traore said. “There’s nothing difficult about it. It’s a great job in Chicago. You get to know a lot of people. You get to know different people and you get to know people with different back-grounds and it gives you a lot of experience in life.”

When he is not working, Traore said he has several hobbies, but mostly likes watching sports.

“In my spare time I mostly watch TV and a lot of sports,” he said. “I watch soccer and baseball and American football. And I go around, like a tourist, checking different places and places I’ve never been.”

Traore said he’s been in Chicago for 17 years, but that doesn’t mean he’s seen everything the city has to offer.

“There is always something new in Chicago,” he said. ‘There’s always some- thing to see. You’ll never know everything about Chicago.”

Doorperson of the month

Leslie Poston of Park Millennium

By Stephanie Racine | Staff Writer

Leslie Poston began working at the Park Millennium, 222 N. Columbus Dr., in July 2017. Prior to being a doorperson, Poston worked at the W Hotel, but sought a different career when overnight shifts at the W Hotel began to take a toll on her.

Since moving onto greeting patrons at the Park Millennium, Poston is happy she made the switch. Her favorite part of her new job is the residents. She enjoys meeting and interacting with their families, friends and guests. “It’s a more personal thing, because it’s home for them,” Poston said.

Poston appreciates the warmth her residents exude, and how they can inspire her. One resident who was diagnosed with a terminal illness seventeen years ago helps Poston stay positive by always coming downstairs with a smile.

“He helps me put things into perspective,” Poston said. “He’s pushing for life and he can still smile.”

Poston also gets a good laugh out of some of her residents, recalling a time one man had a skeleton painted on his face. “A guy got off the elevators going to the parking garage. I thought I saw a ghost face,” she said. “And he waved. I just started cracking up.”

Born and raised in Chicago, Poston enjoys many things about her city. She keeps up with sports, especially baseball, because her mother was a big fan. Recently, she began following the Blackhawks and wants to attend a hockey game soon. Poston loves the restaurant Carnivale and visiting the city’s many landmarks. When asked what her favorites were, Poston said she enjoys “Buckingham fountain or Navy Pier after hours. Or early morning before everyone gets up.”

“We really do have the best city,” she said.

Published May 5