(Published Aug. 31, 2019)
By Jesse Wright
For the last 21 years Jerome Bell has worked at the Park Shore as doorman and he said he has no plans to go anywhere anytime soon.
“It’s a great building,” Bell said. “The residents are great, it’s a classy building, it’s luxury and it’s an all-around great place to work.”
Bell said the building helps inspire him to deliver great service.
“First of all for me, I try to offer a type of service I would want if I lived in a building like this,” he said. “I try to stay professional at all times. You just have to offer good service. Service is key.”
Bell said he started at the building shortly after it became a fully condominium building. When he arrived, he said the residents were mostly on the older side, though these days he said there’s a mix of older and younger residents.
Park Shore is off North Harbor Drive, a quiet street without through traffic, so most of Bell’s day is spent looking after residents and not policing the area.
“It’s pretty quiet,” Bell admits. “It’s not as busy as it would it if it were out on a main street. It’s kind of hidden.”
Not that Bell is complaining. The building boasts some of the best Lake Michigan views in New Eastside, and most of the building’s 480 or so units are filled, meaning Bell and the other doorpeople stay busy looking after residents and their guests.
“You have to multi task” Bell said. “With it being busy, if I’m at the desk, you gotta watch the doors and answer the phones you gotta hand out keys and you gotta know who belongs here and who doesn’t belong here. So you gotta be very observant.”
While the street may be quiet, Bell said the building does get the occasional foot traffic from visitors who are looking to get to the Navy Pier.
“You gotta let people know its private property and there are no access points to Navy Pier,” he said. “You gotta tell them how to get there from Harbor Drive.”
When not at work, Bell said he enjoys spending time with his family, riding his bicycle and watching television. He loves sports—go Cubs, he says—and he has high hopes for this year’s Bears outfit.
“I think the Bears could make the Superbowl this year, if we could stay healthy,” Bell said. “We just gotta get Mitch (Trubisky) a little more accurate and if we can do that, We’ll be OK. This team has more weapons than the U.S. military.”
To nominate your favorite doorperson, email firstname.lastname@example.org with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.