Sircraig Lykes of the Tides is the doorperson of the month for April

(Published March 31, 2019)

By Jesse Wright, Staff Writer

The Tides isn’t Sircraig Lykes’ first building he has worked at as a doorman but he says it is the best.

In his six years at the Tides, Lykes has seen the building develop and change. “The tides has basically transitioned to a family-style building,” he said. And with the families, come pets.

“Sometimes I say there are more dogs than people here,” he laughed. He pointed to a large jar of dog treats on his desk. It was filled, but he said in a day or so, it would be empty. He’s not complaining—he loves the dogs and their people.

“If you don’t like dogs, this is not the building for you,” he said. “This is a very friendly, very family oriented building. This is just a good place to be.”

He said the neighborhood changes with the seasons and in the summer he plays tour guide, a job he enjoys. “In the summertime it’s hustle bustle,” he said. “I think because in the summertime there are more festivals and more concerts. There’s overall more stuff to do and so people walk in here looking for the river walk and I tell them where it is.”

And when people visit from out of town, they ask him for  recommendations.

“You have to be knowledgeable about what’s in your area,” he said. “People will ask, ‘What’s a good place to hang out on Friday or Saturday night?’ I’ve had families come in from out of town and I’ve planned their entire stay here.”

For anyone who doesn’t have a minute to pop in and ask Lykes himself, he offered a bit of entertainment advice.

“On Friday there are a lot of happy-hour specials, so look for those,” he said. “They’re closing Tavern at the Park so I’d get over there before they close that. Mezcalina, they have really good drinks, Drunken Bean has a good happy hour, too. I would say think happy hour. The Hyatt Hotel has a really good bar with really good drinks and the Drake has live jazz on Wednesdays.”

Lykes is a family man who enjoys spending time with his nieces and nephews, watching sports and hanging out with friends. Which, in a way, is what he does at work.

“I love what I do.” he said. “I meet people from all over the world. The best thing about this job is that I’ve watched kids go from crawling round the lobby to running around the lobby. I’ve watched people go from just hanging out together to getting married and having kids. I’ve watched progress and families grow in this building. It’s a really good thing. It’s all about families. That’s what I saw growing up and that’s what I see here.”

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

Craig Lykes is the the doorperson at the Tides and he is doorperson of the month for April. Photo by Jesse Wright

New Eastside Doorperson of the Month: Reginald Turner

By Elizabeth Czapski | Staff Writer

When Park Millennium doorperson Reginald Turner was a boy, he was in foster care.

“I was a foster kid for a long time,” he said. “Coming from foster homes, it was a struggle.”

He grew up and out of the foster care system and, as an adult, found himself working alone at a desk all day, studying numbers. He was an accountant for 24 years before he was laid off.

From there he worked security. In 2010 Turner got a job as a doorperson at 2700 N. Hampden Court. By 2016, ready for a change, he started at Park Millennium. That’s also when he started really interacting with people.

“The people keep my energy up,” he said. “It’s just fun meeting different people every day.”

Turner works in the afternoon and evening. A normal day consists of getting packages—a lot of packages—and greeting people. He loves making residents smile when they come in for the day.

“It’s not really a job. It’s just like greeting your friend coming in every day through the door,” he said. “This is one of the best buildings I’ve been at.”

Turner said he loves when everyone comes home from work during rush hour and he likes hearing what’s new with the kids who live in the building.

He also enjoys working with his colleagues and said he learns something new from them every day. The most important is to “be friendly, be present [and] make sure you acknowledge everybody who comes through the door,” Turner said.

Emergency situations, he said, keep him on his toes. When someone got stuck in an elevator, he had to call the fire department— a new experience for him.

Besides being a doorman, Turner is an artist and a musician. He said he has a talent for drawing, and he’s been learning the guitar for about five years.

But he really, really likes his job.

“I never really had a family so, you know, I make the people part of my family,” Turner said. “So that’s why I enjoy this building.”

Send nominations for Doorperson of the month to info@neweastsidecommunity.com

[Doorperson Reginald Turner loves his work family at the Park Millenium residencies. Photo by Elizabeth Czapski]

New Eastside doorperson of the month, Gail Rogers

By Jesse Wright, Staff Writer

Gail Rogers is the doorperson at the Park Millennium building at 222 N. Columbus Drive in the New Eastside.

But she’s more than a doorperson.

When she is not helping residents, Rogers said she enjoys bowling. “I’m a bowler and I’ve been doing it for years,” she said.

Rogers said on a good night she can get to 150 or 165, but no matter what her score, she said just being on the lanes is stress free. “I started bowling when I was 17,” Rogers said. “I liked it because I was able to do it. I could actually bowl. I had never did it before and my family said, ‘well, come on try it.’”

She’s also an avid pool player.

“I love it,” she said. “My two favorite sports are bowling and shooting pool.”

When she’s not bowling or shooting pool though, Rogers is at work. She has been at her current residency since 2005. The Park Millennium building is a high-traffic area, so much so that Rogers said it’s probably one of the busiest condos in the downtown area.

Besides liking people, Rogers said a good door person has to be patient because all those people have individual personalities and needs. “You definitely have got to be patient, and you got to like what you do,” she said. Rogers said doorpeople who don’t love the job typically leave the work because dealing with people can be tough. “You got to love people and constant interaction,” she said. “You really do. And then everyone is happy and they smile a lot.”

Not every interaction begins with a smile. Rogers said sometimes people can be in a bad mood or they can be frustrated, and those moods aren’t overcome with a smile. For that, she said, a good doorperson should use their ear. “I listen a lot. I am a very good listener,” Rogers said. “A lot of people come at you and they’re very angry and a lot of times you just have to listen. If they vent, you’re able to help them even more, but just be patient with them. Let them vent.”

Rogers is a born-and-raised Chicagoan and, while she currently lives in the suburbs, she said she has an affinity for working in the downtown area.

“This area here is so convenient,” she said. “I take the Metra (to work). And we have a pedway system, so I can go to the pedway system and get on the Metra and I don’t have to go outside. I think that’s great this time of year.”

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

John King, the December Doorperson of the Month for the New Eastside

By Elizabeth Czapski | Staff Writer

 

John King is a doorman at The Tides at Lakeshore East at 350 E. South Water St. – a job he worked his way up to earn. After working for a year as an overnight janitor at 400 E. South Water St., King applied to be a doorman at The Tides and was accepted, he said. That was nine years ago.

Since then, he has dedicated his career to the Tides –dealing with movers and deliveries each day, as well as greeting every resident who comes in the door.

“It makes a difference that they have a nice greeting in the morning and a pleasant smile, and I try to do that every morning,” he said.

King, 52, said the main reason he likes is job is the people he meets, especially the children in the building. He enjoys “just seeing them and how their lives are evolving, people that have children and watching them grow up, and just meeting so many people from so many different parts of the world is exciting as well.” he said.

King said The Tides has many “very nice” long-time residents and that he likes knowing that the families there feel like they can depend on him to take care of them. He’s successful, he said, because he’s a people person.

“You have to love people, and you have to love helping people, and I think that is what makes me good at my job,” he said.

His advice for aspiring hospitality workers is simple: have patience and kindness. He said sometimes people can be temperamental and it’s important to know how to deal with that as well as understand “sometimes people react differently when they’re in a situation that is unfamiliar to them,” he said.

“You have to be able to adapt, and that takes patience, and it’s always being kind. No matter what’s going on, you have to be kind because that can temper a lot of situations, and it can really calm a situation down and get the results that you need at that moment,” King said.

King said that when he’s not at work, he serves as a Christian minister teaching people the Bible.

 

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

New Eastside Doorperson of the Month: John Echevarria transforms a condo into a home

John Echevarria transforms a condo into a home. Courtesy photo

By Jesse Wright, Staff Writer

 

John Echevarria, doorperson at the 340 E. Randolph St. Condos, is a people person.

He would have to be —  he’s been at the Randolph St. residence since April 2010, and has been a  doorman for more than a decade.

“The 340 condos are, by far, the best condos I’ve ever been in,” Echevarria said. “The staff, the residents and my boss in particular, she is such a great leader. I’ve learned quite a bit from her in the five or six years she’s been at the building. My growth has [been] multiplied in the powers of ten. My knowledge has exponentially gone up since she’s been here.”

Echevarria said the most important thing he’s learned is leadership skills. He hopes to continue in the service industry as a leader and he is learning how to do that on the job. His role there is nothing short of professional development.

“I’ve learned a lot of leadership qualities,” Echevarria said. “I’m the head doorman here and my boss, she’s showed me how to be a leader, how to train the staff to better themselves and how to provide better customer service for the residents. My ultimate goal is to go into management and she’s given me a lot of management tasks. All of that has helped me prepare to go into management.”

The job-training aside, Echevarria said he residents who motivate him to go to work each day – this love for human interaction is what got Echevarria nominated for Doorperson of the Month and why he excels at his job.

“You have to be customer-service oriented,” he said. “You need to love working with people. You want to be customer- and security-oriented. You want to feel, when you come to work, that it’s also your home.”

A good doorperson has to treat the resident families like part of his or her own family and the property as an extension of the doorperson’s own residence, Echevarria explained. A good doorperson can’t let in just anyone, but they can’t act like a bouncer, either.

“You want to screen people who come in, politely,” Echevarria said. “Your job is to know how to treat this like it’s your home.”

Residents, he said, notice this and it makes them feel more at home in the condo.

“When you have confidence in your door staff, that makes your living environment that much more enjoyable,” Echevarria said.

As Echevarria makes the condos more of a home and treats residents like family, they, too, get to know him and make him almost a part of their family.

As a doorperson, Echevarria watches children grow up and families get larger — and he loves it.

“A lot of these residents have watched me grow and become a father,” Echevarria said. He became a father in 2013 and now has two daughters.

Between being a service industry professional, a husband and the father of two girls, Echevarria said he’s got his hands full of families.

“I’ve got two girls now,” he said. “One’s going to be 5 and one’s going to be a year and I have a beautiful, wonderful wife who takes care of the kids when I am at work. I get a few date nights here and there, but it’s all about work and family right now.”

 

To nominate your favorite doorperson, email info@neweastsidecommunity.com with the door person’s name and why you think they should be the doorperson of the month. Each winner will receive a $25 gift card to Mariano’s.

Doorperson of the Month: Adam Traore, Lake Point Tower

To commemorate our new Streeterville paper, this month our Doorperson of the Month hails from Streeterville.

By Jesse Wright | Staff Writer

Published September 4, 2018

Adam Traore has worked at the residential high-rise, Lake Point Tower, 505 N. Lakeshore Dr. for more than two years. The person who nominated Traore complimented his passion for his job, and said he is “energetic, friendly, enthusiastic, helpful and he always greets you with a smile.”

Traore said he appreciates and is thankful for the nomination.

“I like helping the people, when people come in and they need information to go to a restaurant. I am very happy to help them to find a restaurant or give them information about the beaches,” he said. “And the residents really take care of me and that helps me do my job.”

Traore said he previously worked as a hotel security guard, and then found his way to working the door.

Traore works the afternoon and evening shift, from 3 p.m. to 11 p.m. He said most of the job is helping people, whether they are residents or outsiders.

“Most of the day people come in and they ask to see their friends and family in the building, and so you make phone calls and they go up,” Traore said. “Or the residents come in from work and they have groceries and you help them take it upstairs.”

Traore said he would recommend the job to someone who is outgoing and a people person.

“I would tell them and go ahead and become a doorman,” Traore said. “There’s nothing difficult about it. It’s a great job in Chicago. You get to know a lot of people. You get to know different people and you get to know people with different back-grounds and it gives you a lot of experience in life.”

When he is not working, Traore said he has several hobbies, but mostly likes watching sports.

“In my spare time I mostly watch TV and a lot of sports,” he said. “I watch soccer and baseball and American football. And I go around, like a tourist, checking different places and places I’ve never been.”

Traore said he’s been in Chicago for 17 years, but that doesn’t mean he’s seen everything the city has to offer.

“There is always something new in Chicago,” he said. ‘There’s always some- thing to see. You’ll never know everything about Chicago.”

Doorperson of the month

Leslie Poston of Park Millennium

By Stephanie Racine | Staff Writer

Leslie Poston began working at the Park Millennium, 222 N. Columbus Dr., in July 2017. Prior to being a doorperson, Poston worked at the W Hotel, but sought a different career when overnight shifts at the W Hotel began to take a toll on her.

Since moving onto greeting patrons at the Park Millennium, Poston is happy she made the switch. Her favorite part of her new job is the residents. She enjoys meeting and interacting with their families, friends and guests. “It’s a more personal thing, because it’s home for them,” Poston said.

Poston appreciates the warmth her residents exude, and how they can inspire her. One resident who was diagnosed with a terminal illness seventeen years ago helps Poston stay positive by always coming downstairs with a smile.

“He helps me put things into perspective,” Poston said. “He’s pushing for life and he can still smile.”

Poston also gets a good laugh out of some of her residents, recalling a time one man had a skeleton painted on his face. “A guy got off the elevators going to the parking garage. I thought I saw a ghost face,” she said. “And he waved. I just started cracking up.”

Born and raised in Chicago, Poston enjoys many things about her city. She keeps up with sports, especially baseball, because her mother was a big fan. Recently, she began following the Blackhawks and wants to attend a hockey game soon. Poston loves the restaurant Carnivale and visiting the city’s many landmarks. When asked what her favorites were, Poston said she enjoys “Buckingham fountain or Navy Pier after hours. Or early morning before everyone gets up.”

“We really do have the best city,” she said.

Published May 5